Privacy Policy
Effective Date: March 23, 2020
Last Updated: February 22, 2026
Zen’n’ish® | Loam Kaya™ of Integrative Psychotherapy & Wellness (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website(s), use our services, register for courses, or interact with our content (collectively, the “Services”).
This Privacy Policy applies to:
Our website(s) hosted on platforms including Wix (current) and Squarespace (in transition and/or future), including www.zennish.org and related pages
ZenLoam™ by Zen’n’ish® courses and educational offerings
Online forms, scheduling links, email sign ups, and digital products
Workshops, events, and retreats (registration and communications)
During our transition between website platforms, site features and integrations may change, and the information collected may vary slightly based on the tools in use at that time.
1) Important Notes About Therapy and HIPAA
Our website and general communications are not a secure way to share sensitive personal information.
If you become a psychotherapy client, your health information is handled under our HIPAA Notice of Privacy Practices and clinical intake documents. This Privacy Policy covers website and business operations privacy, not the full set of HIPAA rights and disclosures.
2) Information We Collect
We may collect information in these ways:
A) Information you provide to us
Contact details: name, email, phone number
Scheduling and inquiry details you submit through forms
Course enrollment information
Workshop, retreat, or event registration details
Payment related information (typically processed by third party payment processors, we do not store full card numbers)
Communications you send us (email, messages, support requests)
B) Information collected automatically
Device and browser details (IP address, browser type, device identifiers)
Usage data (pages visited, time on page, clicks, referring pages)
Approximate location inferred from IP address
Cookie and similar technology data (see Cookies section)
C) Information from third parties
Service providers that help us operate the Services (analytics, scheduling, payment, email, course platforms)
Social media or video platforms if you engage with our content there (subject to their privacy policies)
3) Cookies and Similar Technologies
We may use cookies, pixels, tags, and similar technologies to:
Keep the site functioning properly
Remember preferences
Measure performance and improve the site
Understand which pages and content are most helpful
Support marketing, if enabled (for example, tracking conversions)
Your choices
You can adjust cookie settings in your browser to block or delete cookies.
Some features may not work correctly if cookies are disabled.
If we use a cookie consent banner (including one provided by Wix or Squarespace or an integrated tool), you can use it to manage preferences where available.
4) How We Use Your Information
We use collected information to:
Provide and maintain the Services
Respond to inquiries and provide customer support
Schedule sessions or consultations (where applicable)
Deliver courses, workshops, or digital products
Send administrative messages (confirmations, updates, policy notices)
Send newsletters or marketing emails if you opt in
Improve content, user experience, and site performance
Protect against fraud, abuse, or security threats
Comply with legal and professional obligations
5) Email Lists and Marketing
If you subscribe to our email list, we may send updates, newsletters, course announcements, offerings, and resources.
Opt out anytime
You can unsubscribe using the link in any marketing email.
You may still receive non promotional messages needed to provide a service you requested (for example, purchase confirmations).
6) Forms, Messaging, and Sensitive Information
Please do not submit sensitive health or highly personal information through website forms unless specifically directed to a secure portal.
If you need to share protected health information as a psychotherapy client, we will direct you to the client portal or another secure method.
7) Analytics and Advertising
We may use analytics tools (for example, Google Analytics or similar) to understand website usage. These tools may collect data such as IP address, device identifiers, and usage patterns.
If we run advertising or track conversions, we may use pixels or tags from advertising platforms. This helps us understand whether marketing is working. It does not provide us access to your private messages or account passwords.
8) Website Hosting Platforms (Wix and Squarespace)
Our website is hosted using platforms that provide web hosting, forms, and related site services, including Wix (current) and Squarespace (planned or in progress). These platforms may collect information through cookies, logs, and similar technologies as part of providing the hosting and site functionality.
Your use of our site is also subject to the applicable platform’s terms and privacy practices.
9) Course Platforms, Scheduling, and Payments
We may use third party providers to deliver parts of the Services, such as:
Scheduling systems
Course hosting or learning platforms
Email marketing providers
Payment processors
Video hosting or webinar tools
Document delivery and e signature tools
These providers may process information to perform their services. They are expected to protect information under their own policies and contractual obligations.
Payment note
Payments are processed by third parties. We typically receive confirmation of payment and limited transaction details, not full card numbers.
10) When We Share Information
We do not sell your personal information.
We may share information only as needed:
With service providers who help us operate the Services (hosting, email, analytics, scheduling, payments, course platforms)
To comply with law, court orders, or legal process
To protect rights, safety, and security (including investigating fraud or misuse)
With your consent
11) Testimonials and Reviews
If you offer a testimonial or review, we will not post identifying information without permission. We may request a written release before using testimonials in marketing.
12) Embedded Content and Social Features
Our site may include embedded content (videos, podcasts, social posts). Embedded content may behave like you visited the third party site directly and may collect data through their cookies and tracking.
13) Data Retention
We keep information only as long as needed to provide the Services, maintain business records, meet legal and tax obligations, resolve disputes, and enforce agreements. Retention periods may vary by information type.
14) Security
We use reasonable safeguards to protect information. No method of online transmission or storage is 100% secure, so we cannot guarantee absolute security.
15) Your Privacy Rights
Depending on where you live, you may have rights such as access, correction, deletion (with exceptions), and opting out of marketing emails.
To make a request, contact us using the information below.
If you are a psychotherapy client
Your rights related to protected health information are described in our HIPAA Notice of Privacy Practices.
16) Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided us information, contact us so we can delete it.
17) International Visitors
We are a U.S. based business. If you access the Services from outside the U.S., you understand your information may be processed in the United States or other locations where our service providers operate.
18) Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will post the updated version with a new effective date. Continued use of the Services means you accept the updated policy.
19) Contact Us
Questions or requests related to this Privacy Policy:
Zen’n’ish® | Loam Kaya™ of Integrative Psychotherapy & Wellness
Email: Connections@zennish.org
Phone: 1.877.Zennish