HIPAA Compliance Statement

HIPAA Notice of Privacy Practices

Zen’n’ish® | Loam Kaya™ of Integrative Psychotherapy & Wellness
Effective Date: March 23, 2000
Last Updated: February 22, 2026

This Notice describes how medical and mental health information about you may be used and disclosed and how you can access this information. Please review it carefully.

1) Who Must Follow This Notice

This Notice applies to Zen’n’ish® | Loam Kaya™ of Integrative Psychotherapy & Wellness and its workforce members who provide or support your care.

2) Our Duties

We are required by law to:

Maintain the privacy and security of your protected health information (PHI).
Provide you with this Notice of our legal duties and privacy practices.
Follow the terms of the Notice currently in effect.
Notify you following a breach of unsecured PHI as required by law.

3) What Is Protected Health Information (PHI)

PHI is individually identifiable information related to your past, present, or future physical or mental health condition, the provision of health care to you, or payment for that care.

4) How We May Use and Disclose Your PHI Without Your Written Authorization

The following categories describe ways we may use and disclose PHI. Not every use or disclosure in a category is listed.

A) For Treatment

We may use and disclose your PHI to provide, coordinate, or manage your treatment and related services.
Examples: coordinating care with another provider you have authorized, consulting with other clinicians as clinically appropriate.

B) For Payment

We may use and disclose your PHI to obtain payment for services provided to you.
Examples: providing information to a payer for reimbursement, processing payments, collections, or billing related activities.

C) For Health Care Operations

We may use and disclose your PHI for practice operations to support the functioning of the practice and to improve care.
Examples: quality assessment, training, supervision, legal or audit functions, business planning, and administrative activities.

D) Appointment Reminders and Service Information

We may contact you to remind you of appointments or provide information about services, benefits, or resources that may be of interest. You may request preferred methods of contact.

E) Business Associates

We may disclose PHI to trusted service providers who help us operate the practice (for example, client portal, telehealth platform, billing support, secure messaging, e signature tools). These “business associates” are required to safeguard PHI and use it only as permitted by law and contract.

F) As Required by Law

We may disclose PHI when required to do so by federal, state, or local law.

G) Public Health and Safety, Abuse, Neglect, or Domestic Violence

We may disclose PHI to appropriate authorities as allowed or required by law to report public health concerns, or suspected abuse, neglect, or domestic violence.

H) Health Oversight Activities

We may disclose PHI to a health oversight agency for activities authorized by law, such as audits, investigations, inspections, or licensure actions.

I) Legal Proceedings and Law Enforcement

We may disclose PHI in response to a court order, subpoena, or other lawful process, as permitted or required by law. We may also disclose PHI to law enforcement in limited circumstances as allowed by law.

J) Serious Threat to Health or Safety

We may disclose PHI if necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public, consistent with applicable law and ethical standards.

K) Specialized Government Functions

We may disclose PHI as required for certain government functions, such as military or national security activities, when applicable.

L) Workers’ Compensation

We may disclose PHI as authorized by and to the extent necessary to comply with workers’ compensation laws.

5) Uses and Disclosures That Typically Require Your Written Authorization

In most situations, we will obtain your written authorization before using or disclosing your PHI for:

Marketing purposes (as defined by HIPAA), when required.
The sale of PHI (we do not sell PHI).
Most disclosures of psychotherapy notes (see Section 6).
Other purposes not described in this Notice.

You may revoke an authorization in writing at any time, except to the extent we have already acted on it.

6) Psychotherapy Notes

Psychotherapy notes are a special category under HIPAA, separate from the clinical record. We will not use or disclose psychotherapy notes without your written authorization except as permitted by law (for example, for the provider’s training programs in which students learn under supervision, or to defend ourselves in a legal action brought by you, as allowed).

7) Your Rights Regarding Your PHI

You have the following rights regarding your PHI. These rights may have certain legal limits.

A) Right to Inspect and Receive a Copy

You may request access to your PHI in your designated record set, such as clinical records and billing records. We may provide access in paper or electronic format, and we may charge a reasonable fee as permitted by law.

Certain information may be excluded from access under HIPAA, including psychotherapy notes and certain information compiled for legal proceedings.

B) Right to Request an Amendment

If you believe information in your record is incorrect or incomplete, you may request an amendment. We may deny the request in certain circumstances (for example, if the record is accurate and complete or was not created by us).

C) Right to an Accounting of Disclosures

You may request a list of certain disclosures of your PHI made by us, as required by HIPAA.

D) Right to Request Restrictions

You may request restrictions on certain uses and disclosures of your PHI. We are not required to agree to all requested restrictions.
If you pay out of pocket in full for a service and request that we not share information about that service with your health plan for payment or operations, we will honor that request when required by law.

E) Right to Request Confidential Communications

You may request that we contact you in a specific way or at a specific location (for example, only by email, only at a certain phone number). We will accommodate reasonable requests.

F) Right to Receive a Paper Copy

You may request a paper copy of this Notice at any time, even if you agreed to receive it electronically.

G) Right to Be Notified of a Breach

You have the right to be notified if a breach of your unsecured PHI occurs, as required by law.

8) Telehealth and Electronic Communications

Telehealth and electronic communication can increase convenience, and they can also introduce privacy risks.

We use reasonable safeguards and may use secure platforms when available.
If you choose to communicate through non secure channels (for example, standard email, text, or social media messaging), you acknowledge there is some risk that others could access those communications.
We do not provide therapy via public social media messaging. Scheduling or general inquiries may be limited to non clinical details.
You may request our preferred secure methods for clinical communication.

9) Disclosures to Family and Others Involved in Your Care

With your permission, or as allowed by law, we may share relevant PHI with a person involved in your care or payment for your care. You may tell us not to share information with specific people.

In limited circumstances, we may share information without your permission if, in our professional judgment, it is in your best interest and permitted by law.

10) Minors and Personal Representatives

In general, a parent or legal guardian is a minor’s personal representative and may access the minor’s PHI, subject to important exceptions under state law and clinical judgment. Some services and records may be confidential by law depending on the minor’s age, the type of service, and the jurisdiction.

If you have questions about these rules, ask us. We will follow applicable state and federal law.

11) Complaints

If you believe your privacy rights have been violated, you may:

File a complaint with us using the contact information below.
File a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

You will not be retaliated against for filing a complaint.

12) Contact Information

Privacy Contact: Dr. LaKisha Hudson Yildirim
Zen’n’ish® | Loam Kaya™ of Integrative Psychotherapy & Wellness
Email: Connections@zennish.org
Phone: 1.877.Zennish

13) Changes to This Notice

We may change this Notice from time to time. Any change will apply to PHI we already have as well as PHI we receive in the future. The current Notice will be available on our website and upon request.

Cyclical Gardening Therapy®, Zen’n’ish®, and Everyday Zen® are registered trademarks of Zen’n’ish, LLC. Additional names are trademarks of Zen’n’ish, LLC.

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